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RC-Start is a remote car control and monitoring system via the internet, integrated with the CAN bus. The device allows you to control car functions and receive status data from your smartphone.

Unlike alarms, RC-Start works over the internet with no distance limitations, integrates with the car's CAN bus, and receives accurate factory data without additional sensors.

It is a control and monitoring system. Security features are present, but the device is not a full replacement for an alarm system.

The device works only with cars that support the CAN bus. The full list of compatible models is available on the website.

Yes, the device supports petrol, diesel, and hybrid vehicles.

Yes, but support depends on the specific car model. Please check the compatibility list.

Yes, installation is possible with basic automotive skills.

It is recommended, as it reduces the risk of errors and ensures correct device operation.

No, the device connects to the car's CAN bus, which greatly simplifies installation.

Yes, ready-made wiring diagrams are available for each supported model.

Remote engine start and stop, central lock control, boot opening, and vehicle status monitoring.

Door and lock status, engine state, temperature, fuel level, mileage, and other parameters available via CAN.

Yes, with an internet connection, control is available from anywhere.

The delay is minimal thanks to optimised data exchange with the server.

Yes, the device comes with a Kyivstar SIM card on the "Sensor" plan.

Yes, you can use a SIM card from any operator with 2G support.

Top-up is done in the standard way, as with a regular mobile phone.

Via a SIM card and 2G mobile network (GPRS).

No, a network connection is required for control.

Control will be unavailable until the connection is restored.

No, control is only available via the internet.

In any country where a 2G network is available.

LBS determines location using mobile network base stations. Unlike GPS, it is less accurate but works faster and is available in areas with weak satellite signals.

No. GPS is used for determining coordinates, while GPRS is used for data transmission via the mobile network.

Control is done via Telegram Mini App. Mobile apps for iOS and Android are currently in development.

Yes, access can be granted to multiple users.

Modern encryption methods are used to protect against data interception and unauthorised access.

Completely eliminating the risk is impossible, but the security measures in place make unauthorised access extremely difficult.

No, with correct installation the device operates through factory interfaces and does not interfere with the car's systems.

The device operates until the voltage drops to approximately 6 V, after which it shuts down.

No, the device is powered by the car's on-board network.

Power consumption is minimal and has no significant impact with a healthy battery.

The device automatically restores operation after a restart.

Possible reasons: no connection to the device; weak network signal (parking, basement, etc.); errors in the engine control unit.

Possible reasons: no keyless entry support; factory alarm protection; lock malfunction.

No, the service is free to use.

Yes, you need to pay for mobile operator services.

Yes, over-the-air (OTA) updates are supported, including CAN library updates.

Yes, the warranty is 12 months.

Yes, support is provided via the contacts at the bottom of each page on the website.

The device improves control over the vehicle, but it is not a specialised security system.

Yes, LBS positioning via mobile network base stations is used, and GPS when the module is available.

Orders on the website are paid exclusively online through the following payment systems:
• Visa / Mastercard bank card;
• Apple Pay;
• Google Pay.

After successful payment, the buyer receives an order confirmation to the provided contact details.

The seller does not store buyers' bank card data. Payment processing is carried out through secure payment operator services.

Goods are delivered within Ukraine exclusively through the Nova Post delivery service.

Orders are dispatched within 1 to 5 business days from the moment of payment confirmation.

Dispatch time may depend on:
• product availability in stock;
• weekends and public holidays;
• force majeure circumstances;
• delays on the part of the carrier.

After dispatch, the buyer is provided with a waybill number to track the parcel.

International delivery is carried out by standard postal services in accordance with the international postal tariffs of the destination country.

International delivery timelines may vary depending on the recipient's country, the work of customs services, and postal operators.

All possible customs payments, taxes, and fees of the recipient's country are paid by the buyer independently.

The delivery cost is paid by the buyer according to the tariffs of the delivery service or international post, unless otherwise stated separately on the website or during the order placement.

The buyer is obliged to check the integrity of the packaging and the completeness of the goods upon receipt.

In the event of:
• packaging damage;
• mechanical damage to the goods;
• incompleteness —

it is necessary to draw up an appropriate report with a representative of the delivery service or postal operator directly upon receipt of the shipment.

Claims regarding mechanical damage after receipt of goods may not be accepted.

Returns and exchanges are carried out in accordance with the Law of Ukraine "On Consumer Protection".

The buyer has the right to return or exchange a product of proper quality within 14 calendar days from the date of receipt, provided that:
• the product has not been used;
• the product appearance, completeness, and packaging are preserved;
• there are no traces of installation, connection, or use;
• seals, stickers, and factory markings are preserved.

Refunds are made by the same method as the payment was made, within 14 business days after the seller receives and inspects the goods.

The seller has the right to refuse a return or exchange in the following cases:
• presence of traces of use or installation;
• mechanical damage due to the buyer's fault;
• violation of completeness;
• damage to packaging or serial numbers;
• expiry of the legally established return period.

The buyer is responsible for the accuracy of the provided contact details and delivery address.

The seller is not liable for:
• delivery delays due to the fault of the carrier or postal services;
• inability to deliver due to incorrectly provided buyer data;
• temporary technical failures of payment systems or delivery services.

Contact information for communicating with the seller is located at the bottom of every page of the website.